Head of Venue Operations role at Future Yard



Wage: £27,040+ (depending on experience) Pay Band D [Senior Management]
Hours: Full-time 40 hours, permanent

Based at: Future Yard, 75 Argyle Street, Birkenhead, CH41 6AB
Closing date: 28th June 2024 (5pm)
Interview: TBC


We are looking to appoint an experienced hospitality events professional to the new role of HEAD OF VENUE OPERATIONS.

The successful candidate will be responsible for the high-quality, efficient delivery of all operations across the venue, delivering a high quality customer experience, consistent with agreed budgets and KPIs, across all Future Yard activities.

The role will have a firm focus on the delivery of our Bar + Kitchen offer – we are looking for an experienced hospitality professional – but you will also lead the wider operations team. This includes our front of house, commercial hire and production teams.

You will also ensure activity in the building occurs while adhering to all relevant health and safety, risk management and fire safety policies and in a secure environment. We expect management to lead from the front and set a high standard for all our staff. You will directly line-manage departmental managers and officers.

This is a unique opportunity to join the team at one of the UK’s most exciting new music venues. Since fully opening in the summer of 2021, we have played host to artists such as Gruff Rhys, OMD, Black Country, New Road, Nubiyan Twist, Shame, The Zutons, Bodega, Steve Mason, Arab Strap and many more, with a programme encompassing the best in contemporary alternative, jazz, electronic and experimental music.

Future Yard is committed to providing a range of pathways for local young people to develop the skills needed to embark on careers within the live music industry. You will be passionate about passing on your skills to the next generation and embrace the culture of exchange and skill sharing on which Future Yard is built.

As a member of the Future Yard family you will benefit from a range of bonuses, including: free entry to all Future Yard shows, training and social events, our cycle to work scheme, paid training, ongoing development opportunities and a brilliant range of staff discounts.


You will have a strong background and experience in managing bar and kitchen operations, a strong grasp of the associated financials and the ability to effectively lead your team. Experience and understanding of live music events and production is desirable.

You will be brilliant with people and an excellent communicator. You will be articulate and comfortable expressing yourself with a range of people in different contexts; both within your team, senior management and with our wide range of partners.

You will be passionate about hospitality, Future Yard’s mission, and be driven by a desire to achieve excellence.

Your career to date may have been in a number of different areas, but you will have strong experience within hospitality. You will have a detailed understanding of GPs, sales projections, rota management and the associated financials. You will be able to demonstrate your ability to create and work within efficient, robust operations processes.

You will be at the heart of a small, passionate team working in a fast-paced environment. We are looking for someone with excellent organisational skills, who can manage and prioritise their workload independently, while communicating clearly and effectively with their team, colleagues, partners and clients.

We are particularly looking for an individual who shares Future Yard’s values and is/has:

  • Experience managing bar and kitchen operations.
  • Strong, demonstrable understanding of financial processes within hospitality operations.
  • Experience / understanding of live music events.
  • Great team working skills, flexibility and an appetite to continually develop.
  • Excellent communication skills.
  • You will be a well organised, disciplined self-starter.

Full breakdown of job description – DOWNLOAD

Applications must be made via the application form linked below, with an opportunity to upload a CV and personal statement detailing how you are the perfect fit for the role. Please take care to address all aspects of the role profile (as described above) in your covering letter.

If your application is successful, you will be invited for an interview. Interviews will be in person and will take place in the week commencing 8th July.

The deadline for applications is 5pm on Friday 28th June.


Future Yard was established with the aim of creating a transformational live music venue for the people of Birkenhead, Wirral and Merseyside. We’re passionate about the power of music and the positive impact a high-quality community music venue can have on people’s lives. Future Yard is at the heart of the regeneration vision for Birkenhead.

Future Yard is a non-profit, Community Interest Company. We have been established to utilise the power of music to bring about meaningful change in Birkenhead, running a range of training, artist development and community programmes alongside our live events. We are keen to work with people who share our vision of a dynamic community music venue and are driven to deliver excellence, every time we open our doors.